Sale time! Delivery may be a little longer than usual.

COVID-19: Delivery may be a little slower than usual. Read More

Heart & Home Winter Collection is available NOW! Shop our timeless & trusted styles! SHOP NOW

Due to postal strikes on 30 September and 1 October 2022, plesae expect delays with your orders. 

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Our local Customer Service team is always ready to help during our office hours!
Whether you've got questions about our products, payments or returns and exchanges, please don't hesitate to give us a call, or to use our contact form below. If calling outside office hours, we will contact you within one business day.

Customer Service

Hours

Monday - Friday: 9:30am - 4:30pm (NZST)

 

Phone

+64-9-969-0679

 

Faults or Returns

Wrong size, not the right colour – whatever it is, we are happy to help you find the right product!
Learn more about returns, exchange or refunds